Bitbolt Mobile — Privacy Policy

The privacy policy for the Bitbolt mobile app. Last updated: 30 August 2026.
This policy covers the mobile app
Bitbolt also offers managed hosting, where we do hold your business data. That service has its own, different policy.

The short version

Your business data — records, messages, photos, attachments — travels between your device and the server the app connects to. The app sends it nowhere else: jayBird operates no service that receives it, and the app gives us no access to it.If that server is one we host for you, we hold the data at the other end as your hosting provider — see the hosting privacy policy. If it is a server you or somebody else runs, we are not in the picture at all.The only thing Bitbolt sends to a service jayBird runs is a push notification token, so notifications can reach your device. There is no analytics SDK, no advertising SDK, and no tracking of any kind. Bitbolt creates no account — you sign in with credentials that already exist on your organization’s server.

What Bitbolt sends to jayBird

A push notification token, and nothing else.To deliver notifications, Apple and Google require a per-device token. Bitbolt registers that token with a relay service jayBird operates. The registration contains the token and the platform name (ios or android). It does not contain your server address, your database name, your username, your name, or your email address. The relay cannot determine which server a device belongs to.Notification content is encrypted by your own server to a key that never leaves your device. The relay, Apple, and Google carry text they cannot read.

What stays between your device and your server

Everything else: your sign-in credentials, which are submitted to your server’s own login page; the records, documents and messages you view or create; photographs you capture in the app, which are uploaded to your server as attachments; and barcode values you scan into a field.Your organization’s own privacy policy governs that data, because it is your organization’s system.

What stays on your device

Server addresses and account details you add, held in the device keychain or the Android Keystore-backed store. Session cookies for the servers you sign in to. A short diagnostics log of recent activity, which you choose whether to share, redacted before it is shown. Recent notification text, so an expanded notification can show a conversation rather than a single line.None of this is transmitted anywhere by Bitbolt.

Device permissions, and why

PermissionWhy
CameraTo scan barcodes into a field, and to take a photo to attach to a record. Images are sent to your server, never to jayBird.
NotificationsTo deliver messages and reminders from your server.
Face ID / Touch ID / biometricsOptional. Locks the app until you authenticate. The check happens on-device; no biometric data is read by, or available to, the app.
Bitbolt requests no location, no contacts, no microphone, and no access to your photo library.

Children

Bitbolt is a business application intended for use by people acting for an organization. It is not directed at children and collects nothing from them.

Retention and deletion

The push token is retained only while the device is registered for notifications. Removing a server in the app deletes the stored account on the device and unregisters the device with the relay; your server then stops delivering to it.To remove everything the app holds, delete the app. Data on the server itself is deleted by whoever operates it: your own organization under their own policy, or — if we host it for you — us, under the hosting privacy policy.To have us delete what we hold, follow how to delete your data.

Third parties

Bitbolt contains no advertising or analytics SDK. Its only third-party dependencies in the delivery path are Apple Push Notification service and Firebase Cloud Messaging, which transport notifications, and your identity provider, if your organization uses single sign-on, whose sign-in page appears during login.Bitbolt does not sell or share personal information, and there is nothing here to sell.

Changes

Material changes to this policy will be published at this address with a new date at the top.

Contact

jayBird, LLC — support@jybrd.io
© 2026 jayBird, LLC · Bitbolt is developed by jayBird, LLC

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